NY Watch Lab

Trusted Seller
This dealer owns a store in which you may view their watches.
Number of recommendations from other Chrono24 dealers: 2
Watches sold with Buyer Protection: 1228

4.9 out of 5 stars  |  Reviews: 749

Detailed explanation of ratings 

 4.9 Shipping
 4.9 Item description
 4.8 Communication
99% of buyers would recommend this dealer.

Here's what buyers are saying about this dealer

Older than 30 days

Order canceled

Review by Hector A. from on 17. July 2023


Rolex ...

Buyer recommends this dealer

Communication

Buyer's comment:

-

Dealer's comment:

Thank you for taking the time to leave us your feedback!

Order canceled

Review by George F. from on 17. July 2023


Audemars Piguet ...

Buyer recommends this dealer

Communication

Buyer's comment:

-

Dealer's comment:

Thank you for taking the time to leave us your feedback!

Review by George M. from on 10. July 2023


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Great experience, exactly as expected

Dealer's comment:

Thank you so much for choosing to shop with us! We appreciate your feedback!

Review by Cuahutli G. from on 21. June 2023


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Dealer's comment:

Thank you so much for choosing to shop with us! We appreciate your business and hope you enjoy your timepiece!

Review by Christina P. from on 16. June 2023


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Excellent experience, received the watch quickly and in perfect condition.

Dealer's comment:

Thank you so much for choosing to shop with us! We are elated that you are pleased with your purchase!!

Review by Eric W. from on 14. June 2023


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Dealer's comment:

Thank you so much for your feedback! We appreciate your business and are very glad you are happy with your timepiece!!

Review by Patricia D. from on 09. June 2023


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

They delivered almost a month after the date displayed to customers, but delivered.

Dealer's comment:

We appreciate your business and most importantly your patience! We apologize for the delay, but hope you enjoy the timepiece and wear it in excellent health!

Review by Joe D. from on 08. June 2023


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Dealer's comment:

Thank you for choosing to shop with us, we appreciate your business!

Review by Sven L. from on 02. June 2023


Rolex ...

Buyer recommends this dealer

Shipping
Item description

Buyer's comment:

-

Dealer's comment:

We appreciate your feedback!

Review by Daniel D. from on 31. May 2023


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

The purchasing transaction was perfect. NY watch lab communicated thru email and phone calls to ensure the shipment went correctly.

Dealer's comment:

Thank you so much for choosing to shop with us! We appreciate your business and hope you enjoy the Datejust!

Order canceled

Review by Kevin S. from on 28. May 2023


Rolex ...

Communication

Buyer's comment:

Total time wasters. I paid the money, emailed the store and arranged a pick up in NY while on a business trip there. Went to the store and even though they had replied to my email acknowledging I would be picking up, when I got to the store, they said "sorry not in stock any more"!!!! WHAT! total and utter time wasters.

Order canceled

Review by Yoann E. from on 26. May 2023


Rolex ...

Buyer recommends this dealer

Communication

Buyer's comment:

Vendeur parfait disponible et d’une extrême gentillesse

Dealer's comment:

I appreciate your kindness and understanding as well!

Review by Charles B. from on 26. May 2023


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Item as advertised, smooth process - all good.

Dealer's comment:

Thank you for choosing to shop with us!

Review by Alexander H. from on 18. May 2023


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Dealer's comment:

Thank you for leaving your feedback, it is greatly appreciated!

Review by Mahesh S. from on 17. May 2023


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Dealer's comment:

Thank you for leaving us your feedback, it is very much appreciated!

Review by dave a. from on 17. May 2023


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Dealer's comment:

Thank you for leaving us your feedback, it is very much appreciated!

Review by scott b. from on 12. May 2023


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

very First class experience. Best shipping You can get. I would buy from them Without hesitation, and with HIGH confidence! Vey appreciatve of thier service and quality of watch.

Dealer's comment:

Thank you so much for taking the time to leave us this review! We appreciate your business and hope you enjoy your timepiece!

Review by Richard H. from on 11. May 2023


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Dealer's comment:

Thank you for taking the time to leave us feedback! Its greatly appreciated!

Review by N O from on 10. May 2023


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Dealer's comment:

Thank you for taking the time to leave us feedback! Its greatly appreciated!

Review by Dr Shaheen I. from on 03. May 2023


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

‘Outstanding’ in one word. Just wish they had a bigger collection of reasonably affordable models of Rolex and other high end brands, JLC included. It would be a one stop shop then for Watch lovers.

Dealer's comment:

We highly appreciate your suggestions and business! Thank you for choosing to shop with us!

Review by jason j. from on 02. May 2023


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Dealer's comment:

We appreciate your feedback!

Order canceled

Review by NO. from on 02. May 2023


Rolex ...

Buyer recommends this dealer

Communication

Buyer's comment:

-

Dealer's comment:

Thank you!

Review by Miguel D. from on 01. May 2023


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Dealer's comment:

Thank you for leaving us your feedback!

Order canceled

Review by N O. from on 01. May 2023


Rolex ...

Buyer recommends this dealer

Communication

Buyer's comment:

-

Dealer's comment:

Thanks for your feedback!

Review by Luis R. from on 01. May 2023


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Todo Fue excelente, Me fuera Gustado que fueran más comunicativos pero me imagino que estarán muy ocupados, De Resto Todo bien Relajados

Dealer's comment:

Agradecemos sus comentarios, y para la proxima vez nos comunicamos mejor!! Disfrute su reloj!

Review by Joseph P. from on 27. April 2023


Rolex ...

Buyer recommends this dealer

Shipping
Item description

Buyer's comment:

Everything went. Very smooth, the watch came quickly, packed securely, just as promised. I would recommend this dealer again.

Dealer's comment:

Thank you so much for taking the time to leave us feedback! We appreciate your business and hope you enjoy your Submariner!

Review by Tegre M. from on 27. April 2023


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Very honest dealers. Transaction process was smooth and the dealer called me to make sure all the boxes were checked. Shipping was lightning fast, no long waiting periods. Watch is gorgeous and listing was as described. I like these guys and will look to purchase in the future. First rate!

Dealer's comment:

Thank you so much for choosing to shop with us! We appreciate and look forward to future business with you!

Review by Anonymous from on 20. April 2023


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

Easy to communicate with. Very punctual!

Dealer's comment:

I appreciate your feedback! Thank your for you business!

Review by Austin D. from on 20. April 2023


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Dealer's comment:

Thank you for your feedback!

Review by Mike R. from on 20. April 2023


Rolex ...

Buyer recommends this dealer

Shipping
Item description
Communication

Buyer's comment:

-

Dealer's comment:

Thank you for your feedback!